Refund Policy

Art Reverie is free to download and comes with a full starter collection, so you can try the experience before spending anything. Additional collections are optional one-time purchases through the Apple App Store.

Where Refunds Are Processed

All purchases in Art Reverie are billed by Apple, not by Horus Studios. Because of this, refunds are handled directly by Apple under the App Store terms. We do not have access to your payment or your Apple ID, and we cannot issue refunds on Apple's behalf.

How to Request a Refund from Apple

• Go to reportaproblem.apple.com and sign in with the Apple ID used for the purchase.
• Find the Art Reverie purchase, tap "Report a Problem", and choose the reason that best applies.
• Apple usually replies within a few days and decides whether to issue a refund.

When a Refund Is Typically Granted

• The purchase was made by mistake and the collection has not been played.
• A technical issue prevented you from opening or completing the purchased collection.
• The purchase was made without the account holder's permission (for example, by a minor).

If We Can Help

If something is broken, missing, or not working as expected, please write to us first — we may be able to fix the issue without needing a refund. Contact us at hello@horusstudios.com with a short description and, if possible, your device model and iOS version. We reply to every email.

Changes to This Policy

We may update this Refund Policy from time to time. Changes are posted on this page with an updated effective date.